Privacy Policy

This Privacy Policy applies to your use of the Ontario Association of Chiefs of Police’s certificate testing and certificate website https://oacpcertificate.ca referred to herein as the (“Website”), administered by 2588232 Ontario Inc., operating under the business name, TNT Justice Consultants (the “Administrator”). The information and of the Website including available services are collectively referred to herein as (“Services”) and include all functionalities of the Website.

This Certificate Testing Privacy Policy should be reviewed with our Certificate Testing Terms and Conditions of Service (“Terms”).

By using the Service, and each and every time you access the Service, you consent to the collection, use and disclosure of your personal information by us in accordance with this policy and with our Terms.

What is personal information?
What information do we collect and for what purpose?
How do we collect your personal information?
To whom do we disclose your personal information?
Safeguarding your personal information
Retention period
Correcting or deleting your personal information
Privacy Policy updates
Making a complaint

What is personal information?
Personal information is information that can identify an individual or is about an identifiable individual, whether alone or combined with other information. Personal information includes your name, contact information and gender, among many other things.

What information do we collect and for what purpose?
We collect limited personal information in connection with the specified purposes below. We collect personal information for the main purpose of providing our Service to you and to meet legal requirements. The table below sets out the type of personal information we collect or process, and why we collect or process it. Please note that this is not an exhaustive list.

Category of Personal Information
Purpose for Collection
Profile Data
o Name
o Address, postal code
o E-mail address
o Data of birth
o Communicate with you
o Validate your purchase
o To confirm identity for 2588232 Ontario Inc., operating under the business name, TNT Justice Consultants and OACP for the purpose of conducting examinations
o Conduct and track re-testing
Testing/Certificate Data
o Proctoring footage, if required
o Accommodation requests forms and supporting documents
o Raw test scores
o Manual Certificate Number
o Certificate Purchase Number
o Confirmation of payment
o Ensure integrity of the process
o Assess eligibility for accommodation where applicable
o Assess eligibility for Certificate
o Meet our legal obligations
o Verify your identify
o Confirm Service request

The only cookies used are the basic WordPress default user cookies that are preprogrammed and used for the purpose of standard website usage.
How do we collect your personal information?

We collect your personal information from different sources, which may include:

From whom do we collect?

How is your information collected?

You
We collect information from you when you directly enter your information on our Website or send it to us electronically, for example by:
o Creating an account, if and where required
o Signing up for a newsletter
o Interacting with the Website
o Submitting a medical information and accommodation form, where applicable
o Submitting supporting documents for accommodation requests

Third party sources We may collect personal information about you from third party sources such as:
o Test administrators to obtain a copy of your test results;
o Proctoring footage to verify the integrity of your examination process;
o Proof of payment from our payment processor

To whom do we disclose your personal information?
We disclose your personal information to the following persons or in the following scenarios.

Police services
Information we collect and process about you may be disclosed to police services in Ontario at their request.
Legal proceedings
We may be compelled to share your information with a court of law or other person(s) or entity/entities with jurisdiction to compel production of such information.

Others

In addition to the sharing described in this policy, we will share your information with companies, organizations or individuals outside of OACP when we have your consent to do so, unless otherwise compelled. We may also disclose your personal information in the good faith belief that such action is necessary to:
• Protect and defend the rights or property of the Company
• Prevent or investigate possible wrongdoing in connection with the Service
• Protect the personal safety of users of the Service or the public
• Protect against legal liability

Safeguarding your personal information

The information that we have collected from you or about you is stored in Canada on an encrypted Cloud service.
We take appropriate technical, physical and administrative security measures to protect personal information in our custody and control against unauthorized access, use, modification and disclosure, destruction and damage.
Despite these measures, no security system is impenetrable. We cannot guarantee the security of our system or database, nor can we guarantee that information you supply will not be intercepted while being transmitted to us over the Internet. Any transmission of information by you to us is at your own risk. Where you have chosen a password that allows you to access your account on our Website, you are responsible for keeping this password confidential.

Third-party links

We may provide links to third-party websites. These links are provided as a matter of convenience only. As we do not own or control these websites, we have no responsibility or liability for the manner in which these websites or organizations that operate such linked websites may collect, use or disclose, secure and otherwise manage your personal information.

By clicking on the third-party links, you are effectively leaving our Website and visiting a third-party site which has its own terms of use, privacy policy and other applicable policies. For example, we may provide paid products and/or services within the Service. In that case, we may use third-party services for payment processing (e.g. payment processors).
We will not store or collect your payment card details. That information is provided directly to our third-party payment processors whose use of your personal information is governed by their Privacy Policy.

Our payment processor represents that it adheres to the standards set by PCI-DSS as managed by the PCI Security Standards Council, which is a joint effort of brands like Visa, Mastercard, American Express and Discover. PCI-DSS requirements help ensure the secure handling of payment information.
o PayPal’s Privacy Policy can be viewed at https://www.paypal.com/webapps/mpp/ua/privacy-full
Except as provided in this policy, we will not give your personal information to these third parties without your consent.

Retention period

We retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will not retain your personal information for any longer than we think is necessary. When determining the relevant retention period, we consider:
o our contractual obligations and rights in relation to the information involved;
o legal obligation(s) under applicable law to retain data for a certain period of time;
o statute of limitations under applicable law(s);
o guidelines issued by relevant data protection authorities; and
o other legal purposes.

Otherwise, we securely erase your information where we no longer require your information for the purposes collected.
After deletion of your account, we will anonymize your data, unless this data is necessary to comply with a legal obligation or to resolve disputes.

Correcting your personal information

If you wish to correct your information, close your account, or request that we no longer use your information to provide you our Service, please contact [email protected]

This Privacy Policy may change over time, in accordance with applicable laws. We will notify you of the changes by posting the updated policy on our Website. We may also notify you by sending you an e-mail, or by any other reasonable means. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

If you have any questions or concerns about our privacy practices, please contact [email protected]

Making a privacy complaint

We strive to provide you the best Service. If we are not able to address your privacy concerns to your satisfaction, you may contact the applicable privacy commissioner in your jurisdiction.

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